Alva Digital Support

Supporting Alva, Cherokee, and their neighbors in Oklahoma.

Here to support the community, not to compete. Resolving tech questions and issues one call at a time.

Our Services

• Computer and Mobile Support:
  • Troubleshooting and problem-solving
  • Software installation and updates
  • Data Transfers
  • Virus and malware removal
  • Network setup and configuration
  • Windows, Mac, Linux
  • Android, iOS/Apple (Software Only)
  • Limited User Account Recovery
• Printer Support:
  • Printer setup and configuration
  • Troubleshooting printing issues
  • Ink and toner cartridge replacement
• IOT (Internet Of Things):
  • Smart Assistants: Google, Amazon Alexa, Homeassistant
  • Hardware and Software Setup and Troubleshooting
• Starlink:
  • Hardware and Software Setup and Troubleshooting
  • Hardware Mounting (Roof/Wall) done by third party services. (Recommendations Available!)
• Third-Party Phone Support:
  • Assistance with internet providers and other services
  • Advanced technical support issues
• New Device Setup:
  • Setting up new computers, network infrastructure, smartphones, and tablets
• Battery Backups:
  • Eaton and APC.
  • Delivery* and/or Setup.
  • 12v Battery Replacements.*
  • Troubleshooting. Small/Flat Packs limited support.
  • *Ordered As Needed. Limited Onhand Inventory.
• Consulting Services:
  • Hourly rate for personalized advice and guidance
• Remote Access Support
• Reduced rate from onsite.
• Windows and Mac.
• Temporary software install, uninstalls once complete.
• Antivirus (Soon!)
• Data Recovery* (Limited)
• Home Theater Setup (Limited)
• Website Maintenance (Limited)
• Online Account Recovery* (Limited)
  • *Like all troubleshooting, no guarantee.

Rates:

• Onsite Residential Support - $60/hr
• Remote Residential Support - $50/hr
• Onsite Small Business Support - $70/hr
• Remote Small Business Support - $60/hr

Rates are Cash/Check Discount.
We accept credit cards for your convenience.
To offset the processing fees associated with credit card transactions over $100, a small fee (3%) will be be added to your total.

30day past due balances paid in full prior to additional support.
Charity payments accepted to assist those in need.
Limited management services at this time.

Travel Fee: $1.50 per mile, one way (Free within Alva city limits)

Support Hours

• Onsite Support: 9am-2pm (2pm-6pm on a case by case basis)
  After hours and weekends on a case by case basis.
• Phone/Remote Support: 9am-6pm

Contact Us

Phone: (580) 609-4920 - Call or Text

Email: Support@AlvaDigitalSupport.com